Email us at support@pickclubs.com with your username and what happened, and a screenshot if you can.
Common questions
How do I join a league or tournament from a flyer?
Scan the QR code, or open the app, tap Have an invite code? on Home and enter the code printed on the flyer.
How do club ratings and the PickClubs rating work?
Both use the same 2.000–8.000 scale as DUPR and start from your DUPR rating, or 3.000 without one. Every scored league and tournament match moves them; winning by more points moves you more. A club rating only counts matches from that club's leagues and tournaments. Your first five matches are provisional.
A score is wrong. How do I fix it?
Any player in the group can correct a league score until the round is finished; after that, ask your league organizer. Ratings update automatically.
Someone is bothering me in chat
Press and hold their message and choose Report or Block. Blocked players' messages are hidden from you. We review every report within 24 hours.
How do I delete my account?
In the app, go to Profile → Delete account. See the privacy policy for exactly what's removed.
I run a club. How do I invite players?
Open your league's Manage tab, or your tournament page, and tap Invite players to share a link, a QR code or a printable flyer.